TALK TO PRIME PACK
Get a Quote, Ask a Question, Talk to a Human
Real people answering real questions about pizza box wholesale, custom printing, and freight. We respond within 1 business day.
Warehouse & HQ
215 S Madison St, Allentown, PA 18102-4622, Lehigh County, USA
Sales & Support
Hours (EST)
Mon-Fri: 8AM-6PM · Sat: by appt · Sun: closed
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How Can We Help?
For a wholesale quote, use the form on our homepage. For general questions, use this form and we'll route to the right person.
Operating Hours
Monday
8:00 AM - 6:00 PM EST
Tuesday
8:00 AM - 6:00 PM EST
Wednesday
8:00 AM - 6:00 PM EST
Thursday
8:00 AM - 6:00 PM EST
Friday
8:00 AM - 5:00 PM EST
Saturday
By appointment
Sunday
Closed
COMMON QUESTIONS
Before You Reach Out
What are your MOQs?
MOQs vary by product and size: Take Out and Catering Half Sheet start at 9,500 units. Catering Large Sheet at 4,750. Michigan and Chicago range 9,500-22,500. Clay Replacement at 24,000. Multi-SKU orders can combine to meet MOQ across our line.
How long is lead time?
Plain kraft orders: 2-3 weeks from PO. Custom-printed first orders: 4-6 weeks (includes proofing rounds). Reorders with existing artwork: typically 14 days. Rush production available case-by-case.
Do you offer free samples?
Yes - we send unprinted samples free of charge for spec evaluation. For custom-printed samples, we offer paid prototype runs (50-100 units) so you can validate artwork on real production stock before committing to MOQ.
What payment terms?
First orders: 50% deposit, 50% on shipment. Established accounts (3+ orders, good standing): Net 30 available. We accept ACH, wire, and major credit cards.
Where do you ship?
LTL freight to all 48 contiguous US states from our Allentown, PA warehouse. Freight is quoted per order based on destination ZIP and total pallet count. International shipping (CA, MX) available on request.
What documentation do you provide?
Every shipment includes: FSC chain-of-custody documentation, food-safety material declarations, BRC audit summary, and ISO 9001 quality cert. Certificates of Analysis (COA) available for specific lots on request.